Effective Date:
March 30, 2025
Welcome to Bright Spark! These Terms and Conditions ("Terms") govern your use of our services and website. By engaging with Bright Spark, you agree to these Terms. Please read them carefully.
1. Services Provided
Bright Spark provides electrical services for residential and commercial properties, including but not limited to repairs, installations, inspections, and emergency services. All services are subject to availability and scheduling.
2. Pricing and Payments
Transparent Pricing: All quotes provided are transparent and include a breakdown of costs. Additional charges, if applicable, will be communicated in advance.
Payment Terms: Payments are due upon completion of the service unless otherwise agreed. Accepted payment methods include [insert payment methods, e.g., credit card, cash, etc.].
Late Payments: Late payments may be subject to additional fees.
3. Scheduling and Cancellations
Scheduling: Appointments are scheduled based on availability. We strive to accommodate your preferred time and date.
Cancellations: Clients can cancel or reschedule appointments with at least 24 hours’ notice. Late cancellations may incur a fee.
No-Show Policy: If you are unavailable at the scheduled time without prior notice, additional charges may apply.
4. Warranties and Guarantees
Service Warranty: Bright Spark guarantees the quality of our workmanship. If issues arise related to our work, we will address them promptly within [insert warranty period, e.g., 30 days].
Exclusions: The warranty does not cover issues caused by misuse, tampering, or external factors beyond our control.
5. Liability
Limitation of Liability: Bright Spark is not liable for indirect, incidental, or consequential damages arising from the use of our services.
Property Access: Clients are responsible for providing safe and reasonable access to the property for our technicians. Bright Spark is not liable for delays or damages caused by unsafe conditions or restricted access.
6. Emergency Services
Emergency services are provided based on availability and urgency. Additional charges may apply for after-hours or urgent requests.
7. Use of Website
Content: All content on the Bright Spark website, including text, images, and logos, is the property of Bright Spark and may not be used without permission.
Third-Party Links: Our website may include links to third-party websites. Bright Spark is not responsible for the content or practices of these external sites.
8. Privacy
Your personal information is handled in accordance with our Privacy Policy. By using our services, you agree to the collection and use of your information as outlined in the policy.
9. Changes to Terms and Conditions
Bright Spark reserves the right to update these Terms at any time. Any changes will be posted on our website, and the "Effective Date" will be updated accordingly. Continued use of our services constitutes acceptance of the revised Terms.
10. Governing Law
These Terms are governed by the laws of [Insert State/Region], and any disputes will be resolved in the courts of [Insert Jurisdiction].
11. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Email: [Insert Email Address]
Phone: [Insert Phone Number]
Address: [Insert Business Address]
By using Bright Spark’s services or website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.