Effective Date:

March 30, 2025

At Bright Spark, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide to us when using our services or visiting our website.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, and address provided when scheduling a service, submitting an inquiry, or contacting us.

Payment Information: Details provided during transactions for our services.

Technical Data: IP address, browser type, and usage data collected automatically when you visit our website.

Service-Specific Information: Details about your electrical needs, preferences, or project requirements shared during consultations.

2. How We Use Your Information

We use the information collected for the following purposes:

To provide and improve our services, including scheduling, consultations, and project execution.

To communicate with you regarding your inquiries, appointments, or updates.

To process payments and issue invoices.

To enhance your experience on our website through analytics and user behavior tracking.

To comply with legal obligations and ensure safety standards.

3. Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except in the following cases:

Service Providers:

Trusted third-party vendors who assist in delivering our services (e.g., payment processors or scheduling tools).

Legal Compliance:

When required by law or to protect the rights, safety, and property of Bright Spark or others.

4. Data Security

We implement strict security measures to protect your personal information from unauthorized access, alteration, or disclosure. These measures include encrypted communications, secure payment gateways, and restricted access to sensitive data.

5. Your Choices and Rights

You have the right to:

Access, update, or delete your personal information.

Opt-out of receiving promotional communications.

Request clarification about how your data is used.

To exercise these rights, please contact us at [Insert Email Address].

6. Cookies and Tracking

Our website uses cookies to enhance user experience and analyze website performance. You can disable cookies in your browser settings, but some features of our site may not function properly without them.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites, and we encourage you to review their policies before providing any personal information.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the "Effective Date" will be updated accordingly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

Email: [Insert Email Address]

Phone: [Insert Phone Number]

Address: [Insert Business Address]

By using our services or visiting our website, you agree to the terms of this Privacy Policy. Thank you for trusting Bright Spark with your electrical needs!